Access in the museum
There is a ramped entrance from the pavement outside the museum to the front door. There are lifts to all floors and level access to all public spaces, including galleries, the shop, café, toilets and other facilities. You can find a map of the museum here.
We have wheelchairs and a walking frame with wheels, brakes and a seat available for visitors to use. Please speak to a member of our Visitor Team at the reception desk if you would like to use one during your visit.
If you require assistance getting to our entrance on Oxford Road from our accessible parking or nearest car park, please call us on 0161 275 2648. To help you plan your visit and understand how far it is between the car parks and the museum, we’ve created this video.
Places to sit
We have plenty of places to sit and rest seating throughout the whole museum, including in the Main Hall next to the coffee bar. There is seating in most of the galleries.
Portable folding stools are available to use too – ask a member of our Visitor Team if you need one.
The quiet room is on floor 1 next to the Egypt and Sudan gallery. It is a quieter space for anyone who needs time away from the galleries for rest, reflection or other reasons. It includes seating and mindful activities such as puzzles and books. Ear defenders are available in the room and at our reception desk.
*Please note, our quiet room will temporarily move to a room next to our Belonging Gallery on Tuesday 16 January, Wednesday 17 January and Thursday 18 January. Ask our Visitor Team for more information.
Lockers and buggies
Personal belongings can be left securely in lockers, which are next to the Main Hall, and there is space to leave your buggy.
D/deaf and hard of hearing
British Sign Language (BSL) interpretation and captioning are offered where possible. We have a hearing loop fitted at our reception desk.
Blind and visual impairments
Public interpretation, signage and digital content complies with RNIB standard. We have large print text available to collect at the reception desk for our galleries, please speak to a member of the Visitor Team on arrival for more information.
Guide and assistance animals – including assistance dogs in training – are welcome at the museum. We ask that they are identified by wearing a jacket, a harness, or a brightly coloured collar and lead during your visit. Water bowls for dogs are available in the café and bowls can be filled using the water fountain in the Welcome area – just ask and our Visitor Team will be happy to help.
You might see our therapy dog, Murray, in the museum. Murray is trained to give emotional support to those who need it. We also have a therapy room on our Top Floor. To enquire about a visit from Murray, please contact Karen Brackenridge: email@example.com.