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Frequently Asked Questions

If the answer to your question cannot be found in our FAQs please email us at museum@manchester.ac.uk and we will respond as soon as possible.

Risk Assessment Form

How do I book a session (taught or self-guided )

What details does the Museum need?

What do we need to do before our visit?

Where do I find the Museum’s gallery resources?

What should we do when we arrive?

Do we have a space to keep coats and bags during our visit?

Do all groups have a slot for lunch time?

Can we go on every gallery during our visit?

What is maximum group size for visit and how many adults are required?

How can the Museum support children with additional needs?

How accessible is the Museum to wheelchair users?

Where can we be dropped off by our coach? 

 

How do I book a session (taught or self-guided )

It is essential that you have booked your group in with our Bookings Coordinator. To avoid disappointment, we recommend that you book at least one full term in advance. Please use the online enquiry form to start your booking process.

If you are a self-guided group we still recommend that you book one full term in advance. Self-guided groups that have not booked may not be able to access all of the galleries. Booking your group in will help us to make your and other schools’ experience at the Museum more enjoyable.

 

What details does the Museum need?

We need:

  • Teacher name
  • School name
  • Class size
  • Year group
  • Additional needs information
  • Contact phone number
  • Contact email
  • Session you are interested in or a self-guided visit.

 

What do we need to do before our visit?

To ensure you have a safe and enjoyable visit we recommend you conduct a preliminary visit to familiarise yourself with the layout of the Museum and create your own risk assessment. We have an example risk assessment to help plan your own. You can arrange to meet a member of our learning team to help plan your visit and to discuss any aspects of your session.

 

Where do I find the Museum’s gallery resources?

The Museum’s gallery resources can be found at: www.museum.manchester.ac.uk/learn/ongalleryresources

These will help you to structure your self-guided gallery time to ensure your group get the most out of their visit.

 

What should we do when we arrive?

Please sign in at the reception desk when your group first arrive. Any groups with a booked session will be asked about payment at this point.  We will be able to issue you with a map highlighting the stairs, lifts, toilets, exits and any galleries that need to be avoided due to potential clashes with taught sessions. This map will also contain your lunch time slot and other important information.

Do we have a space to keep coats and bags during our visit?

Your group will be given a shed space to lock away your belongings during your visit Please take any essential medicines that pupils will need into the Museum with you.

 

Do all groups have a slot for lunch time?

If your group has booked either a taught or self-guided visit you will be issued a slot for your lunch time in our lunch room. These lunch slots will be 11:30-12:00, 12:00-12:30 or 12:30-1:00.

 

Can we go on every gallery during our visit?

If you have booked in advance then we will try our best to ensure you see all parts of the museum. However, due to the nature of some of our delivered sessions, you may need to avoid some of the galleries during certain times of your visit. If there is a gallery you would particularly like to see on your visit, please inform our Bookings Coordinator via school.bookings@manchester.ac.uk . Any groups that have not booked may not be able to access all of the galleries. Maps will be given to the class teacher on arrival at the museum highlighting any areas that need to be avoided during your visit.  The museum has a range of resources that can be used on gallery during your self-guided time. These resources can be found here: http://www.manchester.ac.uk/museum/learning/resources/

 

What is maximum group size for visit and how many adults are required?

Group

Number of children (maximum)

Required adults (minimum)

Early years and foundation stage (taught)

15

1 adult to every 4 children

Early years and foundation stage (self guided)

More than one standard group may be booked but please email our Bookings Coordinator to confirm availability

1 adult to every 4 children

KS1/KS2 (taught)

32

1 adult to every 6 children

KS1/KS2 (self guided)

More than one standard group may be booked but please email our Bookings Coordinator to confirm availability

1 adult to every 6 children

KS3/KS4/Post-16 (taught)

Please see session details

1 adult to every 15 children

KS3/KS4/Post-16 (self guided)

More than one standard group may be booked but please email our Bookings Cooridnator to confirm availability

1 adult to every 15 children

Any adults needed to support children on a 1:1 basis are in addition to the minimum requirement for the visit.

 

 

How can the Museum support children with additional needs?

We want to provide all members of your group with an enjoyable and inclusive visit. It would therefore be helpful if you could inform us prior to your visit if there are children with additional needs within your group. If you have any adults supporting children on a 1:1 basis they should be in addition to the minimum number of required adults. If you have any queries or questions please do not hesitate to contact our Bookings Coordinator.

 

How accessible is the Museum to wheelchair users?

All parts of the Museum are accessible to wheelchair users. It would be helpful if you inform us prior to your visit if there are wheelchair users within your group. Important information will be highlighted on the map provided on your arrival at the Museum.

 

Where can we be dropped off by our coach?

Coach drivers can drop off the class directly outside the museum on Oxford Road. If you are bringing a minibus and need to park, the nearest car park is a University of Manchester car park located on Cecil St, about 5 minutes from the museum. You can still drop the class directly outside the museum on Oxford Road but please leave additional time if you intend to use the car park.

Notifications on any traffic disruption or expected delays along Oxford Road can be found here: http://www.tfgm.com/buspriority/Pages/website/news.html . Please ensure you leave enough time for any potential traffic disruption as we advise that any groups having a taught session arrive at least 15 minutes before the session is due to start.